Feefo Platinum Trusted Service Award Winners 2024

The Grass People Feefo Platinum Trusted Service Award Winners

We’re delighted to have been awarded the Feefo Platinum Trusted Service Award for the third year in a row! Achieving this award year after year highlights our dedication to providing top-level customer service and ensuring our customers receive only the best quality grass seed, wildflower seed, lawn food and wild bird products.

Our entire team are proud of all our exceptional quality grass seed and our efforts to provide the best customer service possible. But the show’s real stars are our grateful customers who left us reviews, which helped us win the award for the third year running!

H2 - Have a look at a few of the reviews that helped us achieve the Feefo Platinum Trusted Service Award this year:

“ECO: Clover Lawn grew well” – Trusted Customer

“I found the website information very helpful for choosing the right seed. I chose ECO Clover Lawn as this area is a dogs’ playground and I like the idea of clover providing nectar for insects as well as not requiring mowing very often.

The sowing instructions were clear and helpful. The seed germinated after one week, it’s interesting to see the grass and clover leaves develop at different rates. 4 weeks later it is nearly long enough to mow although I don’t want to walk or push a mower on it yet. A 5kg bag was enough for 80m2. The bigger area I prepared carefully looks better than the second  area which I raked and sowed in a hurry. Lesson; if it matters, take the time and trouble to prepare carefully!”

“Quality Grass Seed” – Marilyn Castle

“Seed arrived very quickly, and is of good quality, already grass is coming up in just a week, very impressed”

“Absolutely Brilliant.” – Ms Emily Cook

“Absolutely brilliant - saw first shoots in a week and after only three and a half weeks our lawn is luscious! Really impressed and would thoroughly recommend.”

“Very happy with products supplied and friendly service” – Celia Linney

“Very helpful and good products. I needed new niger seed feeders urgently and though there was a problem with routing part of my order, they were delivered only a day later. Emails are answered, an excellent service and quality peanuts and sunflower seed delivered fast so the birds had something when the snow arrived.”

“Brilliant Products” – Trusted Customer

“Quick delivery always very helpful with any advice. I used the Grass seed and have just used the liquid feed Grass thick and Green.”

“Great products and services” – Belly Smallwood

“Very quick delivery and the most important is they provide very good products - the fertilisers. We have been using their Spring/Winter products for three years now, still very happy of the outcome. The only down side is the prices of the products - they really increase quite a lot.”

“Very happy with product and company” – Graham South

“Ordered on line having studied the various options.

The seed arrived within a few days.

One sowed, it rooted well and quickly. The finished lawn looks amazing. 

I am immensely impressed with the seed and the company and will definitely use again.”

“Five Stars” – James Mitchell

“All arrived on time and as described on the website. Easy to use with step by step guide online. Now I have a fantastic looking new lawn. I will be using them again next year to maintain my new lawn. Top service.”

Below, we’ve shared some Before & After pictures of customers gardens that they have sent to us:

Ceri - Used SUPERSTAR: Back Lawn

Kerri and Kieran – Used SUPERSTAR: Back Lawn

Lee Wood – Used IMPRESS: Clay Master

Andy Stott – Used SUPERSTAR: Back Lawn

Shaun - Used SUPERSTAR: Back Lawn

Kate - Used ECO: Clover Lawn

Onto another year of providing the best growing grass seed and wildflower seed, lawn fertilisers and best customer service to our UK customers – as we look forward to seeing your before and after photos, reading your reviews and hearing stories about your wonderous garden makeovers!

And don’t forget that we offer a discount code for all Before & After photos you send to us for sharing on social media, our website, and our blog.

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