Delivery & Shipping | The Grass People

Covid-19 Update

We are facing a massive demand for our services, we have be able adapt our system to fulfil our orders while keeping our staff and customers safe. You may notice an extra day or 2 in processing / delivery time however in the main we are currently operating as normal.

See our full update here.

We have a number of delivery options available;

• Free Delivery
• Express / Next Day Delivery
• Standard Delivery
• Saturday AM Delivery (Removed during the Covid-19 outbreak)
• Non-Standard Delivery Locations

Free Delivery

We normally dispatch all our orders on the same day when they are placed before 2pm.

Free delivery is available when you spend £80+ or have 60KG+ weight in goods.

Free standard delivery will normally arrive within 2-3 business days and free next day delivery will arrive the follow day providing the order is placed before 2pm (please note next day excludes Saturday and Sunday).

Free delivery excludes areas where the postage/courier charges are higher than the standard rate, these areas as listed below under "Non-Standard Delivery Locations".

Express / Next Day Delivery

We have renamed this express delivery due to the Covid-19 situation some orders are now 24-48 hours on this service, you will still receice a faster server than standard but it's no longer guaranteed as next day.

We normally dispatch all our orders on the same day with next day delivery when they are placed before 2pm however we try to also include those placed after 2pm (where possible).

Please note our next day delivery service does not cover Saturday or Sunday;

It is worth noting when ordering from remote locations DHL will sometimes take 2 days to make the delivery even though we paid for a next day service however for most customers it will be next day delivery.

We normally use DHL for our next day deliveries however in rare occasions we use Royal Mail for smaller packages such as 100g Wildflower Seeds or Royal Mail for areas where next day delivery is not available, you can find these areas below.

Standard Delivery

This service is not currently available.

We normally dispatch all our orders on the same day when they are placed before 2pm.

Standard free delivery will normally arrive within 2-3 business days.

Saturday AM Delivery

We offer a premium saturday delivery service will can be used up to 2pm on Friday for delivery during Saturday AM.

Non-Standard Delivery Locations

These areas are excluded from free delivery and are charged at a premium rate for our next day delivery service;

• Guernsey
• Inverness-shire
• Isle of Arran
• Isle of Barra
• Isle of Benbecula
• Isle of Bute
• Isle of Canna
• Isle of Coll
• Isle of Colonsay
• Isle of Cumbrae
• Isle of Eigg
• Isle of Gigha
• Isle of Harris
• Isle of Iona
• Isle of Islay
• Isle of Jura
• Isle of Lewis
• Isle of Man
• Isle of Mull
• Isle of North Uist
• Isle of Rum
• Isle of Scalpay
• Isle of Skye
• Isle of Tiree
• Isle of Wight
• Isles of Scilly
• Jersey
• Morayshire
• Nairnshire
• Orkney
• Shetland Islands