Feefo Platinum Trusted Service Award Winners 2023

Feefo Platinum Trusted Service Award Winners 2023

Feefo Platinum Trusted Service Award Winners 2023

Receiving a Feefo Platinum Trusted Award for another year demonstrates our dedication to ensuring exceptional customer service and that we go above and beyond to provide superb quality to our customers. The fact that this award is the result of hundreds of positive reviews from paying customers makes it an even more remarkable achievement, and it is a real stamp of approval.

Our entire team is incredibly proud to have received the Feefo Platinum independent seal of excellence. The Feefo Platinum Trusted Service Award shows that we are doing right by our customers, and it is a testament to our hard work and commitment to everything we do. It also gives new and existing customers the confidence to use our products, listen to our advice, and rely on our customer promise.

We are delighted to announce that we have been awarded our platinum trusted service award from Feefo for another year!

Here is a look at some of the reviews that helped us achieve the Feefo Platinum Award this year:

#1 - Paul Maap

"Grass people first class""I was looking for a company to supply me with grass seed for my newly landscaped garden, the website was fantastic and also gave lots of helpful advice on sowing new seed and all other aspects of lawn treatment and preparation. I’m very very pleased."

#2 - Patricia Naylor

"Excellent service and product""Easy to use website. Fast delivery. Fantastic grass seed. The grass started to grow in approximately 8 days and is really good. Much better than seed I tried on another area from a different company - which claimed to grow in 5 days - it didn't. Grass People grass is doing REALLY well. Looking forward to using some more of it. Couldn't be happier!"

#3 - Chris Woods

"Took the time to give the right advice""I needed advice for a new grassed area and The Grass People gave it, taking the time to understand my requirement and to revise their suggestion in the light of more fulsome detail. The seed was despatched promptly and the delivery service was top notch. All in all a very positive experience."

#4 – Lesley

“One of the best websites for information I've seen.”“The information on the website and before and after photos provided are brilliant. I ordered a special mix for clay soil and hand seeded for a neighbour's new lawn, it germinated within 10 days and after 4 weeks looks so lusciously thick and healthy.I have since ordered a specialist mix for bare patch repairs which I am looking forward to sowing. The service is excellent, and delivery is prompt.”

#5 – Graham

“Excellent caring company.”“I have nothing but admiration for the Grass People. Great advice and customer service. My lawns were decimated by leather jackets have now been transformed. Mind you a lot of hard work, but the seed has emerged thick and green in just under a month. Will look next season for further products to help and enhance.”

Some Before & After pictures that customers sent us of their gardens:

Andy Scott

Seed used: Steadfast Shade

Feefo Platinum Andy Scott Steadfast Shade Before and After  


Seed used: Superstar Back Lawn

Feefo Platinum David Superstar Before and After

Howard & Finneas

Seed used: Perform Golf Tees

Feefo Platinum Howard & Finneas Perform Golf Tees Before and After

Below are a few reviews from 2022 that went towards us getting the Feefo Platinum Trusted Service Award in 2023:

We would like to thank our customers for taking the time to leave their feedback over the past 12 months. And we look forward to seeing your grass transformations over this coming year!

To read our other reviews, you can head over to our Feefo review page and see how customers rate our products and services! Or, if you have any before and after images of your own lawn that you would like to share with us, be sure to send them over to [email protected]

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