We're excited to announce we have won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
We're not going to thank our mums and dads, or the academy, but we would like to thank our customers for taking the time to leave us so many positive reviews! We're ecstatic that throughout 2017, 2018 and 2019 we have consistently delighted you with our grass seed, wildflower seed and fertiliser products and equally our customer service.
Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years and we're proud to say we made the list!
Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”